Simplify guest communication with Travelnest’s guest messaging feature

Built with hosts like you in mind, this highly rated tool is designed to save time, streamline your workflow, and help you deliver exceptional guest experiences. Whether you're an Airbnb host, property manager, or handling a personal vacation rental, our guest messaging platform empowers you to connect with guests like never before.

Here’s everything you need to know about how Travelnest’s guest messaging can level up your hosting game.

Why Travelnest’s guest messaging stands out 

One inbox for all your messages 

Imagine not having to log into multiple platforms to locate a single conversation. With Travelnest’s guest messaging, whether the booking has come from Airbnb or Booking.com, guest communication is centralised within your Travelnest inbox. 

This consolidated platform eliminates the hassle of juggling different apps and ensures you never miss critical guest details. Everything is in one place, making your life easier and saving you hours of administrative work. 

Connect at every step of the guest journey 

Exceptional hospitality is built on clear and consistent communication. That’s why Travelnest’s guest messaging empowers you to engage with your guests before, during, and after their stay. 

Before their arrival: Reply to booking inquiries, confirm reservations, and provide helpful check-in information to remove any guesswork. 

During their stay: Quickly address concerns, offer local recommendations, and ensure their experience meets expectations. 

After check-out: Collect valuable feedback and leave a lasting impression with thoughtful follow-ups. 

By staying connected at every stage, you'll establish stronger relationships, earn more positive reviews, and encourage repeat bookings. 

Instant notifications, zero missed messages 

Picture this scenario: a guest sends an urgent question, but you only discover their message hours later buried in a sea of unread emails. Not anymore. 

With Travelnest’s guest messaging, you'll receive instant notifications via email or text whenever a message arrives in your inbox. This means you're always in the loop and can respond promptly, avoiding missed communications and keeping guests happy. 

Intuitive and mobile-friendly design 

We know hosting isn’t a desk job. That’s why the Travelnest guest messaging platform is designed with mobility in mind. 

Its intuitive, user-friendly interface makes it simple to manage communication whether you’re in the middle of a busy day or on the move. With just a few taps from your smartphone or tablet, you can respond to guests no matter where you are. 

Engage guests immediately after booking 

Welcome your guests the moment they confirm their reservation! 

Our booking confirmation emails include a handy link for hosts to initiate conversations with their guests right away. Share essential details like property access instructions, parking tips, or even your favourite local restaurants. Start building a rapport from day one to create an even smoother check-in experience. 

The host community’s take 

Here’s what some of our happy Travelnest hosts have to say about the guest messaging feature:

"As an owner, I find it helps me communicate with guests instantly, and I think for them it’s far more convenient being able to message owners directly." 

"The best feature that’s been added and exactly what I was missing." 

"Prior to that being there, I was using a combination of text messages, emails, phone calls, whereas I find it's all in one place now."

"The guest messaging feature in the app is so easy to use, it just makes it seamless. Everything is all in one place, rather than trying to look back at texts or emails, we can find it all on the app and on-the-go which is really good".

These testimonials underscore the immense value our messaging platform brings to hosts looking to elevate their service and connect with guests effortlessly. 

How Travelnest guest messaging helps you deliver outstanding stays 

Utilising state-of-the-art tools like Travelnest’s guest messaging not only simplifies your day-to-day operations but also helps establish you as a professional and attentive host. 

Whether you're handling last-minute bookings, addressing guest concerns, or setting expectations from the start, this cutting-edge platform makes managing communication convenient and stress-free. 

Combine that with our promise of instant notifications and mobile functionality, and you’ll find yourself with more time to focus on providing memorable experiences your guests will rave about. 

Elevate your hosting experience with Travelnest 

Are you ready to take guest communication to the next level? 

Sign up with Travelnest today and unlock access to our powerful guest messaging platform. It’s time to streamline your workflow, impress your guests, and enjoy more efficient hosting! 

Sign up now to get started.