Solid Luxury Lodges and Cottages
Find out how Travelnest has streamlined the day-to-day operations of this large property business and boosted bookings.
Solid Luxury started out as a family business in the 1990s with four lodges located at Balmeadowside in Fife, Scotland.
Since then, the business has grown to incorporate a large portfolio of 68 luxury properties (most with hot tubs!) across six Scottish locations in Angus, Perthshire, Dumfries and Galloway and Fife.
Solid Luxury is a family business headed up by Julie, who employs a team of 25 people. Emma is in charge of marketing and handles bookings on a day-to-day basis.
Before using Travelnest we managed all our listings ourselves, but as our property numbers increased, doing this on all the different channels was becoming impossible to manage. We found it really hard.
Julie and Emma · Solid Luxury Lodges and Cottages
I would definitely recommend Travelnest. Once you’ve uploaded your details your properties get pushed out to lots of different channels, and you don’t have to worry about it. What’s more, you only pay when you get bookings.
Julie and Emma · Solid Luxury Lodges and Cottages
One property profile
In the past, each property had multiple listings across different channels. It was a time-consuming task keeping them all up-to-date. Travelnest’s single property profile takes the pain out of managing multiple properties. All the information about a property is held in one place. Any time the team needs to make a change, they simply update the Travelnest profile, and these are pushed out to their chosen channels at the touch of a button.
A single calendar for all channels
Travelnest’s unified calendar makes managing calendars a breeze for the Solid Luxury team. It is critical that properties are not double-booked, so the ability to synchronise calendars across all channels that update with every new booking is extremely valuable. It saves the team a lot of hassle and worry.
Since moving their property portfolio to Travelnest in 2015, the running of the business has become much easier for the Solid Luxury team. Thanks to Travelnest, the approach to managing multiple properties has become far more streamlined. This allows Solid Luxury to focus on what they do best: providing guests with a luxury holiday experience.
Through Travelnest, Solid Luxury properties are now listed on Airbnb, Booking.com, Tripadvisor, Expedia and Vrbo. This increased visibility attracts significantly more guests, with the vast majority of bookings now coming from channels managed through Travelnest.
Since using Travelnest, we’ve got so much more time to focus on the customer experience. Using Travelnest gives us back precious time that we can spend on our guests – that’s been critically important.
Julie and Emma · Solid Luxury Lodges and Cottages
