Rhodes Cottage
Transforming Rhodes Cottage from seasonal bookings to year-round success
Making guest communication more efficient at Rhodes Cottage
Rhodes Cottage is a cosy two-bedroom holiday cottage located on the east side of North Berwick with stunning sea views. It's an ideal escape for a relaxing family getaway.
Richard initially partnered with a letting agency to rent out his beautiful holiday cottage. Despite high hopes, he didn't see the influx of guests he expected due to poor booking performance. In a strategic move, he switched to partnering with Travelnest. He sought to boost his occupancy rates and gain full control over his listing management and guest communication.
Richard · Rhodes Cottage
Richard had a difficult time managing his holiday rental property through a letting agency. Despite the property's potential, the agents only managed to secure around 12 to 15 bookings per year. In addition to this, Richard found the admin of managing multiple bookings and communicating with guests across different platforms, very time consuming.
Realising that his vacation rental business was not reaching its full potential, he decided to make a change. He found Travelnest, which allowed him to work directly with guests and gain full control over his bookings and guest communications in one simple place.
Nestled on the picturesque east side of North Berwick, Rhodes Cottage offers stunning sea views. Originally built to house farm laborers, this two-bedroom holiday let has been meticulously converted and beautifully refurbished, blending traditional charm with modern luxuries to create an inviting home away from home.
The property boasts a cosy reception room, two bedrooms, fully equipped kitchen and a luxurious family bathroom, ensuring a delightful stay for all guests. Additionally, it features a private garden equipped with outdoor furniture and a shed, plus access to a shared garden, creating a peaceful retreat.
Rhodes Cottage is the perfect getaway for families, golf enthusiasts, and anyone looking for a tranquil escape in one of Scotland's sunniest and driest areas with direct access to stunning walks, the beach, the town center, and the prestigious Glen Golf Course.
Richard · Rhodes Cottage
Real-time guest communication
Richard took full control of his bookings and communications. The guest messaging feature centralised these tasks, allowing him to interact directly with guests for a more personal and efficient booking experience.
Outstanding customer service
Travelnest's knowledgeable customer support team were on-hand with their industry-leading property marketing expertise, to quickly resolve any issues, typically within 24 hours, reducing Richard's need to step in.
Increased bookings
Previously Richard was typically receiving 12-15 bookings per year, but since joining Travelnest, his annual bookings soared to over 50, significantly boosting his occupancy rates, and increasing his earnings.
Richard · Rhodes Cottage
With Travelnest’s Direct Bookings platform Richard can take bookings from guests directly from his very own property website.
View Rhodes Cottage’s Direct Bookings page or learn more about how we can help your vacation rental.
