How and when does TravelNest collect fees?

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TravelNest only charges fees on bookings where a guest stays or a booking is cancelled and the guest doesn’t receive a full refund.

Our fees (5% TravelNest Fee + 15% Channel Fee) + VAT where applicable are deducted from the total value of each booking at the time payment is made to you. You can see the details of individual bookings in your customer account.