Careers at TravelNest

We’re looking for brilliant people to help us continue building our vacation rentals software platform.

About TravelNest

Join our mission to become the world’s most host centric company. Our software platform unlocks the potential of accommodation everywhere by connecting vacation rental hosts to millions of guests. 

We bring together brilliant minds specialising in product development, design, engineering, data science, customer operations and marketing. Together, we’re building a solution that is the future of vacation rentals marketing.

We’re looking for people who are data-driven and above all, care deeply about our hosts and guests. We’re growing fast and have lots of exciting job opportunities. 

TravelNest team collage

Our values bring TravelNest to life

We make tomorrow happen today

TravelNesters are known for getting a LOT done in small time frames! We stay focused on our goals and are not afraid of stepping up to deliver outstanding results, rapidly and consistently.

Brilliant execution

Our success depends on the brilliant execution of each and every TravelNester. We set the bar high and hold each other to account. We’re always searching for ways to do things better.

Own your seat, strengthen the table

TravelNesters are better together. We are individually strong yet collaborate to the highest level. We’re there for each other and don’t hesitate to share knowledge or skills. We push ourselves to be better every day.

Radically open-minded

We believe in sharing honest feedback that’s delivered with care and candour. We look for value in feedback, and seek to accept and address it. We appreciate the art of thoughtful disagreement.

Discover your next role

Come and be part of something amazing at TravelNest. We’ve got an ambitious mission, a great team and incredible growth. But it’s not just about our growth, it’s about yours too. Discover your dream role with us now!

Edinburgh

Remote OK

Full-time

Edinburgh

Remote OK

Full-time

Edinburgh

Remote OK

Full-time

Edinburgh

Remote OK

Full-time

Edinburgh

Remote OK

Full-time

Edinburgh

Remote OK

Full-time

Meet the people who create our culture

Our specialist teams focus on customer onboarding, business operations, guest bookings, finance, product development, design, engineering, data science and marketing. Meet some of our team members here!

Pamela, Customer Onboarding Advisor

About you

I’m Brazilian and am originally from Franca, near Sao Paulo in Brazil. In 2017 I moved to London to learn English and work in the events industry. In 2019 I moved up to Edinburgh, to study Business Management at Napier University. I am a keen gym goer and my favourite movies are The Hobbit and Lord of the Rings. My inspiration is Michelle Obama, and my favourite quote of hers that I try to live by is: “You can’t make decisions based on fear and the possibility of what might happen.”

Why did you choose to work at TravelNest?

I discovered TravelNest when I was looking for a company in the travel industry that shared the same values as me. Since my very first interview, TravelNest have appreciated my ideas and mindset, welcoming me onboard as the person I am. The company has an entrepreneurial mindset,  and constantly strives to develop the team.

What is your impression  of TravelNest so far?

Like any new job there was a lot to learn initially in my role!  But I’ve learned so much, and have been able to develop lots of new skills along the way. I’m really enjoying my experience so far and looking forward to growing as TravelNest continues to grow as a company.

What is your role and what do you get involved with day-to-day?

I’m a Customer Onboarding Advisor, so my role is about welcoming new customers to TravelNest and getting them live on our platform! My main tasks involve speaking to brand new customers, onboarding them, helping them understand and maximise their use of our vacation rentals software platform, and assisting them with any enquiries. I also get involved in researching the competitor landscape, producing analysis and data to help us improve our onboarding approach.

Jamie, Senior Software Engineer

About you

Outside of work I try to stay active by going to the gym, practising yoga and playing 7-a-side football. I like to watch television dramas, read fiction and play video games in my downtime. Music has also always been a big part of my life. I sang in choirs for most of my youth, which is where I met my partner who is a professional singer. I occasionally play the piano for leisure; I was taking lessons until the pandemic stopped that, though I'm looking to get back to it!

Why did you choose to work at TravelNest?

My previous jobs were in larger enterprise companies, and TravelNest represented an opportunity to work for a smaller, more modern and faster-paced company on an upward trajectory. I also wanted to work with more experienced engineers to improve my knowledge.

What is your role and what do you get involved in day-to-day?

I'm a senior software engineer in the company, which involves designing and building the software solutions we use to solve our customers' problems. I'm also involved in leading project teams as we learn what it is we need to build, and co-ordinate executing on our plans. My day-to-day can be quite varied, but usually it's meeting with our members of our product organisation or engineering team to make decisions, and heads-down time to write code.

What do you like best about working at TravelNest?

What I've always enjoyed about TravelNest is the responsibility to work on important new features of our product, and the direct influence that I can have on the finished result. I enjoy the social interaction with my colleagues, and the growth potential our business has excites me.

Afroditi, Customer Operations Advisor

About you

My name is Afroditi and I am from the beautiful island of Crete in Greece.

Where I’m from, tourism is the main economic driver, so working in the travel industry has always been an ambition of mine. I am particularly interested in understanding more about guest needs and preferences when it comes to where they stay - my ultimate career goal is to design unique hotel interiors and holiday apartments! Outside of work, you'll find me sketching interiors, playing video games and watching sci-fi and horror movies and TV series. I love the original 1931 Dracula film and enjoyed seeing Dune at the cinema.

Why did you choose to work at TravelNest?

I had been working in the customer service field for several years, and really wanted to move into a role in the travel sector. I absolutely love to travel and visit new places, so why not mix both! TravelNest has an excellent working environment. It allows me to work from home and has been a game changer for me in terms of my professional development. Here I’ve been challenged to step up, grow professionally and really expand my knowledge and skills.

What is your role at TravelNest and what do you get involved with day-to-day?

My role at TravelNest is Customer Operations Advisor. My top priority is looking after our property owners and providing them with the best possible customer service. My role is really varied, and I get the chance to work on lots of different improvement projects across different teams. My day-to-day tasks include acting as a bridge between our guest bookings team and the property owners team, responding to guest reviews, carrying out account optimizations to improve the performance of properties on the booking sites and generally troubleshooting any issues our property owners have to ensure they get maximum value from using TravelNest.

What do you like best about working at TravelNest?

The team spirit! Being able to work alongside some of the best colleagues I have ever worked with is what I love best, a day at TravelNest is never boring or dull! Even though we are working remotely I always feel a strong sense of team spirit. As well as sharing our skills, everyone here looks after one another.

Robin, Senior Engineering Manager

About you

I’m from Drumnadrochit, Loch Ness - growing up I was lucky to get into so many different outdoorsy activities such as hiking, camping and mountain biking. I've lived in and around Edinburgh for the best part of 15 years after coming to Edinburgh Uni where I studied Software Engineering. Outside work I'm a member of Linlithgow Squash Club and regularly play in the league (badly). My wife and I like to use sustainable methods of living and grow fruit and vegetables in our little garden.

Why did you choose to work at TravelNest?

I chose to work at TravelNest for two reasons. Before I joined the business I spoke with our CEO Doug about TravelNest's mission. It was clear to me there was a strong business opportunity for TravelNest which would make the marketing and running of vacation rentals so much easier for hosts. Secondly, working in a start-up really appealed to me since - you can make so much here every single day!

What is your role and what do you get involved with day-to-day?

As Senior Engineering Manager I'm responsible for the performance, wellbeing and forward trajectory of the engineering function in TravelNest. Part of my day to day is high level and proactive however in our start-up scale, it also involves getting my hands dirty in a few cases.
My methodology as an engineering manager includes staying involved in how work is executed on the ground so I can understand the problems being experienced there. I plan for the future in terms of how we organise ourselves around our business goals, thinking about our engineering strategy and how it ties into our product goals. I also strive to ensure we tackle critical tech-debt which will hold up the product teams in their development of new features. Recruitment and wellbeing of the team are also key priorities. It’s very important to me to understand how the engineering team is doing. I have regular 1:1s not only with my direct reports but with every engineer across in the business.

What is the best thing about working at TravelNest?

The best thing about working at TravelNest is our ability to quickly pivot and change direction whenever we identify a strong business opportunity or an improved way to operate. Our scale gives us the ability to change direction much faster than our competitors - this keeps things pretty exciting!

TravelNest reviews on Glassdoor

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Got questions about joining TravelNest?

Discover more about how we hire in our recruitment FAQs

First up, our People Team will review your application. If we’d like to get to know you a bit more, we’ll reach to set up an initial screening call. We’re working remotely at the moment so this will be carried out via phone. We’ll have an informal chat about you, your aspirations and experience, and also talk more about the role you’ve applied for and TravelNest’s culture and values. It’s your chance to ask questions too, so don’t be worried about asking us anything at all!

Although this will vary depending on the role you’ve applied for at TravelNest, you can expect an initial screening call with our People Team, followed by a culture interview and technical interview. The final stage is a session where you’ll meet with our senior leadership team. For some roles in our data and engineering teams we may also include a technical task – this will give you a feel for the type of work you’d be doing here. 

Again, this depends on the position you’ve applied for, but you’ll definitely chat to our People Team, plus the manager(s) who are hiring for the role. At your final stage interview, you’ll also get a chance to meet our leadership team. We’ll keep you informed at every stage so you know what to expect. We’re a friendly bunch so there’s no need to feel nervous – just be yourself!

Absolutely! We are always delighted to hear from people who want to work with us. You can get in touch with your CV at hello@travelnest.com. Let us know which area(s) of our business particularly interest you, and we’ll be in touch if any suitable roles come up. You’ll need to go through our normal recruitment process and submit your application.

It’s important to show off your strengths in your application, so don’t be shy about letting us know why you’re the best person for the job! We’re also looking for people who are able to demonstrate why they want to work at TravelNest, so be sure to spend some time thinking about what excites you most about working with us. We also recommend taking a closer look at our values and thinking about how you align with them.

Like many businesses, our teams are currently working from home. We have people working in different locations across the UK and Europe! We’ll send you all the equipment you’ll need to get things set up. All your training will be documented and carried out virtually. To help you get to know your new colleagues we have regular company socials both virtually and in person too 🙂