Add attachments to your guest messages

Why attachments?

One of the best ways to enhance the guest experience is through seamless, efficient communication. With this new feature, hosts can now send various types of files directly through our platform. Whether you want to send a detailed local guidebook, check-in instructions, or even discount coupons for nearby attractions, sharing information just got a whole lot easier.

How it works

For now, this feature is exclusively available for Airbnb messages with Booking.com coming soon. This ensures that you can reach the majority of your guests with enriched content that will make their stay memorable. To get started, simply log in to your Travelnest account and navigate to your messages. There, you will see a + button to attach files while composing your message.

Immediate availability

There's no need to wait! This feature is immediately available to all Travelnest users for Airbnb guest messages. Just another perk of being a part of our growing community and helping you to streamline your vacation rental management.

User guide and support

Want to make the most out of this new feature? Visit our comprehensive Guide to Messaging to get tips and tricks on best practices for communicating with your guests.

All-inclusive

Best of all, this functionality comes at no extra cost. It is included in Travelnest's existing platform, allowing you to take advantage of this feature right away.

More to come

We will soon be releasing the same functionality for messages from Booking.com guests as well as continuing to add more functionality to this feature in the coming weeks, watch out for further announcements. To find out more about how attachments work in guest messaging, you can read our Guide to messaging. 

If you need any help or want to provide any feedback, please get in touch with our customer support team.