Before using TravelNest we managed all our listings ourselves, but as our property numbers increased, doing this on all the different channels was becoming impossible to manage. We found it really hard.
Solid Luxury Lodges and Cottages is a holiday let business with over 60 properties across Scotland.
Find out how TravelNest has streamlined the day-to-day operations of this large property business and boosted bookings.
The Solid Luxury business has grown quickly, and with that came a great deal of additional complexity for Julie and her team. There was constant pressure to ensure all the properties were consistently booked throughout the year to maximise revenue.
The Solid Luxury team wanted to find a way to reduce unsold dates across their portfolio, but in a way that didn’t require such a huge amount of personal effort and time. In the past, they listed on a number of channels but their properties lacked visibility.
Before using TravelNest we managed all our listings ourselves, but as our property numbers increased, doing this on all the different channels was becoming impossible to manage. We found it really hard.
Since moving their property portfolio to TravelNest in 2015, the running of the business has become much easier for the Solid Luxury team. Thanks to TravelNest, the approach to managing multiple properties has become far more streamlined. This allows Solid Luxury to focus on what they do best: providing guests with a luxury holiday experience.
Through TravelNest, Solid Luxury properties are now listed on Airbnb, Booking.com, Tripadvisor, Expedia and Vrbo. This increased visibility attracts significantly more guests, with the vast majority of bookings now coming from channels managed through TravelNest.
I would definitely recommend TravelNest. Once you’ve uploaded your details your properties get pushed out to lots of different channels, and you don’t have to worry about it. What’s more, you only pay when you get bookings.
In the past, each property had multiple listings across different channels. It was a time-consuming task keeping them all up-to-date. TravelNest’s single property profile takes the pain out of managing multiple properties. All the information about a property is held in one place. Any time the team needs to make a change, they simply update the TravelNest profile, and these are pushed out to their chosen channels at the touch of a button.
TravelNest’s unified calendar makes managing calendars a breeze for the Solid Luxury team. It is critical that properties are not double-booked, so the ability to synchronise calendars across all channels that update with every new booking is extremely valuable. It saves the team a lot of hassle and worry.
Since using TravelNest, we’ve got so much more time to focus on the customer experience. Using TravelNest gives us back precious time that we can spend on our guests – that’s been critically important.
© TravelNest 2022 - All rights reserved